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Auspice OpsLogic Solutions Suite
Network Service Assurance Solutions that Deliver
The Auspice® OpsLogic® solution suite offers Communications Service Providers (CSPs) intelligent monitoring of their IP-based services’ critical network elements. Customizable correlation engines utilize business logic to synthesize collected data and determine actionable resolution of problems that arise with service delivery. OpsLogic also supports multi-vendor environments and diverse network infrastructures, providing a comprehensive and proactive view of potential service-disrupting issues.
Scalable OpsLogic® solutions combine proactive service monitoring, alarm and event correlation, and performance thresholds to deliver an integrated view of your network for operations technicians, customer service representatives, and field service personnel. Information can be consolidated at the market level or drilled down for a per-subscriber view to empower your staff with the appropriate level of visibility to QoS degradations or service outages. And automation tools enable repeatable best practices to increase efficiencies and standardize your operational methods and procedures.
Through the intelligent automation that OpsLogic solutions deliver, our customers are able to:
- Monitor and correlate events across their entire infrastructure in real time
- Get a single, integrated, real-time view of their operations – MTAs, CMSs, switches, the HFC plant, provisioning, billing, etc. – across multiple services (voice, data and video)
- Increase accuracy in provisioning and managing subscribers and services without adding headcount
- Maintain higher service levels while dramatically reducing mean-time-to-repair
- Avoid unnecessary trouble tickets and truck rolls
The Auspice OpsLogic Network Service Assurance Solution Suite
- OpsLogic ServiceManager: Comprehensive Network Service Assurance
- OpsLogic Service Visibility Portal (SVP): Subscriber Service Visibility
- OpsLogic PowerSense: Power Monitoring and Testing
- OpsLogic BandwidthAnalyzer: Bandwidth Utilization Monitoring
- OpsLogic MarketView: Operational Network Dashboard
- Professional Services
- Network Service Assurance
- Bandwidth Consumption Analysis
- Power Monitoring & Testing
- Operational Network Dashboard
- Remote Management and Diagnostics
- Professional Services
“We’ve deployed solutions that have enabled us to improve service reliability, enrich customer care, shorten mean-time-to-repair and reduce IT and operations costs.”
Charlotte Field, Senior VP – Technical Field and Network Operations, Comcast