Internet telephony

Telephony

Telephony services can provide additional revenue for MSOs

Cable operators deploying telephony services as part of their offerings face several challenges. With the competition for voice service more heated than ever, operators must be certain they can provide service that will meet or exceed competitors in cost-effectiveness, quality and availability. To do this requires expert planning and top-notch technology. Choosing the right network configuration is important, as is having the telecom equipment in place that can deliver reliability and performance. After all, while subscribers may complain about their Internet service being slow occasionally, they will not tolerate anything less than clear and available phone service. And if they pull their telephony business, they're likely to switch their cable and Internet provider as well. Consequently, succeeding in telephony is important for every aspect of the cable operator's business. That's why so many operators around the world choose technology and solutions from ARRIS.

ARRIS is a leading provider of telephony technology for the cable industry

As the world's leading provider of cable telephony technology for MSOs, ARRIS offers a variety of network configurations and rigorously tested equipment for cable operators. With carrier grade solutions, ARRIS allows the cable operator to cost-effectively deliver high quality telephony services to residential and business subscribers. Operators can choose a network configuration that best works for their existing network and subscriber demand: end to end VoIP, a circuit switched option, or a hybrid of the two. The ARRIS solution includes CableLabs® certified and qualified VoIP phone equipment integrated with an ARRIS partner call server or media gateway. ARRIS also offers comprehensive support services that can assist operators with planning for network configuration, testing for interoperability, installing equipment and more. ARRIS can also provide training for installers so subscribers can get service faster. With ARRIS, cable operators can be sure they have the highest quality technology to generate greater revenue from their voice service offerings.

Combine telephony solutions with other critical revenue generators

In addition to telephony offerings, ARRIS provides a variety of other solutions that can help cable operators maximize revenue and reduce costs. ARRIS CMTS, E-MTA and Universal Edge QAM products allow operators to take advantage of the convergence of voice, video and data to offer subscribers bundled services at a reasonable cost. The ARRIS Fixed Mobile Convergence solution lets subscribers roam seamlessly with their cell phones between cellular networks and wi-fi access points within the home as well as outside. ARRIS cable modem, cable telephony modem and wireless communication technology products represent top-of-the-line and cost-efficient technology for bringing high speed Internet access in the home and office. And ARRIS CXM™ products provide high-speed data (HSD) access to MDU deployments.