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AUSPICE UNVEILS LATEST RELEASE OF ITS NEXT-GENERATION OPERATIONS AUTOMATION PLATFORM FOR BROADBAND SERVICE PROVIDERS

Auspice TLX 5.0 Enterprise Execution Environment (E3) Now Runs on Both Linux and Solaris OS

Waltham, MA – January 18, 2006 – Auspice Corporation, the leading provider of real-time operations automation software, unveiled the next generation of its TLX Real-Time Systems Integration and Operations Automation Platform – Auspice® TLX® 5.0.  TLX 5.0 continues to provide advanced capabilities to service providers for automating their best operations support systems processes for higher service assurance, revenue assurance and operating margins.  The latest version of TLX enables service providers to deploy TLX-based solutions more cost-effectively through its ability to run on the Linux Operating System. It also contains a user-friendly TLX Dashboard and TLX Console that provide a more complete view of enterprise-wide deployments of TLX-based solutions, including detailed status and expanded execution control. Other features include enhancements to the MetaScript Language and the Database TIL.

Using TLX 5.0, service providers can dramatically increase the reliability and efficiency of their operations by automating processes across their existing business and operations support systems (e.g., billing, CRM, provisioning, network management, trouble ticketing systems, etc.) and network elements (e.g., CMTSs, subscriber cable modems, HFC plant elements, switches, etc.).

“The enhanced features of TLX 5.0 are a direct result of our strong customer partnerships and our commitment to working together to continuously improve our solutions for maximum
value,” explains Gary Cunha, Auspice Director of Products. “It also reflects our understanding of the needs of our customers to proactively develop solutions that address key areas of concern at both the business and operational level. The ability to run on the Linux OS brings to them, and to the entire industry, potential cost savings and operational efficiencies, while the new TLX Console provides the visibility and tools necessary for OSS personnel to deploy and manage TLX-based solutions.”

TLX 5.0 gives communications service providers a development platform for building and deploying fast time-to-market solutions that are easily extended, and offers lower on-going solution maintenance and support costs. TLX 5.0 delivers all this and incorporates enhanced features that offer higher levels of support in launching and managing new, complex IP-based broadband services such as voice, video and high-speed data.

Auspice TLX has been used by major cable providers since 2000 to automate support processes as wide- ranging as network event monitoring and correlation, root cause analysis, intelligent trouble ticketing and customer support processes.

TLX 5.0 Features

TLX Enterprise Execution Environment (E3)

  • Deploy TLX-based solutions on both Linux and Solaris OS

TLX Dashboard

  • Monitor high level status of all TLX-based solutions and TLX Engines deployed on a specific server

TLX Console

  • Monitor a wide variety of statistics, such as high-level server information and server health, TLX Engine usage and health, and TLX license usage/capacity

TLX MetaScript Language (MSL) Enhancements

  • String Manipulation Operators
    Handle strings more efficiently with pattern matching, substring search & replacement, etc.
  • Application Status
    Provide solution-specific information to the TLX Dashboard

TLX Database TIL Enhancements

  • Streamline database access with connection pooling
  • Execute multiple SQL statements in a singe Database TIL command
  • Execute multiple SQL statements directly from a file
  • Return more than one row of data from the database at a time to the MetaScript
  • Retrieve SQL results directly to a XML buffer

TLX Engine

  • Log File Rotation
    Manage TLX Engine & TIS log files by specifying when to archive a log file and how many to keep
  • Group Configuration Option
    Assign a group name to a set of associated TLX Engines (e.g., deployed together for a TLX-based solution), which will be displayed as a group in the TLX Dashboard

TLX Sizing

  • Maximum length for a MetaScript statement has been increased to 1,000
  • Maximum number of statements in a MetaScript has been increased to 16,000

TLX-based Solutions Span Network, Customer Service and Field Service Operations

Deployed for a range of problems, TLX offers dramatically fast deployment and return on investment for communications service provider operations.

TLX can be used to automate a provider’s best practices for a wide range of process, such as:

  • Intelligent device and network outage and health monitoring
  • Real-time cross-service event correlation, root cause and scope-of-failure analysis and resolution
  • Intelligent, correlated and automated trouble ticketing/trouble ticket resolution
  • Automated service delivery and device/resource provisioning and auditing
  • Interactive customer support tools for fast issue resolution and customer relationship management
  • Real-time capacity planning and allocation
  • IP address provisioning management
  • Web service implementation and management

About Auspice

Auspice provides service assurance solutions that automate manual operation support processes for North America’s leading MSOs and communications service providers. Auspice solutions monitor, integrate and correlate events across the entire infrastructure, and enable real-time integration and automation of customers’ Network Operations Center (NOC), Customer Support, and Field Service operations to proactively manage all their IP-based broadband services. Through the intelligent automation Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and a fast, high, and continuous return on investment.

Founded in 1997, Auspice (www.auspicecorp.com) corporate headquarters are located in
Waltham, MA.

For more information, contact:
Laura Burke                
Auspice Corporation                                         
781-398-3212
lburke@auspicecorp.com

What We Do

“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”

Director, NOC Operations, Major North American MSO

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