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AUSPICE AND JACOBSRIMELL INTEGRATE VoIP SERVICE MANAGEMENT AND ASSURANCE SOLUTION
Joint solution showcased on Cisco Systems stand #915 at the VON conference September 20-22 in Boston
Boston, MA: September 20, 2005 – Auspice, the leading broadband service assurance solutions provider and JacobsRimell, the leading provider of customer-centric service provisioning and management solutions will unveil their integrated VoIP service platform at the Cisco Systems booth (#915) during the VON conference on September 20-22. The joint solution, a direct result of the technology alliance formed between the two companies, will allow cable and telecommunications operators to more easily and reliably implement and manage VoIP products and services for customers.
With the integration of their market-proven solutions, Auspice and JacobsRimell are delivering advanced VoIP functionality to Cisco Systems-based operators, giving them greatly increased functionality and control over their VoIP infrastructure by using a common data model. This approach provides a single point for service activation and provisioning, together with a more proactive service assurance solution enabling operators to turn on services efficiently and then ensure that the service continues to be delivered with the best possible quality.
George Shanks, CEO JacobsRimell, said “Operators have to implement VoIP based services as the next step in the move toward delivering ‘n-play’ IP multimedia services, with better personalization and differentiation. A key factor is to increase adoption rates and eliminate churn, and our combined solution ensures that this is achieved by simplifying the implementation and maintaining service quality.”
“Leveraging the integration of JacobsRimell’s provisioning information within the Auspice service assurance platform, VoIP service providers will be able to provide real-time customer centric service assurance through intelligent automation and correlation of all service related information within their network,” said Steven Birer, CEO for Auspice. “The result will be a significant increase to overall service quality and reliability that will help ensure a superior customer experience.”
JacobsRimmel’s APS™ service management and provisioning platform is based around a unique and patented subscriber centric architecture that models all data related to subscribers, and their services together with all the service delivery architecture attributes in one place.
Auspice’s TLX® service assurance platform and VSM™ (VSM) solution enables real-time integration and automation of the network operations center, customer support and field service operations to proactively manage all IP-based broadband services.
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About JacobsRimell
JacobsRimell (JR) is a leading provider of service management and provisioning solutions for broadband operators enabling them to support the continuous creation and delivery of residential and business products independently from underlying technologies. JR’s solution (APS™) is based on a unique, patented subscriber centric data model and allows operators to develop and manage multiple products and services simultaneously, (Voice, Video, Data and more) significantly increasing operational efficiencies.
Operators with JR’s solution can increase adoption rates by being able to create personalized and targeted offerings that can be subscribed to and turned on by customers themselves. With around 11 million customers in the worlds largest Cable MSO’s managed using JR’s solution, operational performance and scalability are proven.
Founded in 1997, JacobsRimell (www.jacobsrimell.com) is headquartered in London with offices in the US, and Europe. JacobsRimell is a privately held company financed by leading telecom venture capital firms Advent International, DN Capital, eTechnology VCT and Fidelity Ventures.
About Auspice Corporation
Auspice provides service assurance solutions that automate manual operation support processes for North America’s leading MSOs and communications service providers. Auspice solutions enable the development and deployment of custom solutions that monitor, integrate and correlate events across the entire infrastructure. Auspice applications enable real-time integration and automation of customers’ Network Operations Center (NOC), Customer Support, and Field Service operations to proactively manage all their IP-based broadband services.
Through the intelligent automation Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and improve the bottom line.
Founded in 1997, Auspice (www.auspicecorp.com) corporate headquarters are located in Framingham, MA.
For more information, contact:
Cheryl Gale / Liz Swenton
March Communications
cheryl@marchpr.com / liz@marchpr.com
617-475-1571 / 617-475-1572
Alan Poon
Director of Marketing
Auspice Corporation
508-424-6220
apoon@auspicecorp.com
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO