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Auspice and JacobsRimell Announce New Strategic Partner Alliance
Tighter integration delivers more reliable service assurance and service management and provisioning solutions to leading communications service providers
Framingham, MA – September 13, 2005 – Auspice Corporation, the leading broadband service assurance solutions provider, announced today that it has entered into a partner marketing agreement with JacobsRimell Inc., the leading provider of customer-based service provisioning solutions. The agreement enables both companies to pursue joint marketing, interoperability testing and development opportunities, building broader and stronger solutions for service assurance, service management and provisioning. The partnership will harness the power of each company's market-proven technologies by delivering tighter integration of Auspice’s service assurance and JacobsRimell’s APS™ based service management and provisioning solutions allowing operators to deliver more reliable services more efficiently.
"We are pleased to be partnering with Auspice, a premier provider of service assurance solutions," said David Jacobs, Chief Technology Officer for JacobsRimell. "By combining JacobsRimell’s service management information with Auspice’s ability to leverage real time data, communications service providers and MSO’s will realize increased reliability and operational efficiencies, enabling superior customer service, increased differentiation and a continuous return on investment. "By tying together the power of Auspice's Service Assurance solutions and JacobsRimell’s Service Management solution, this technology alliance will provide broadband service providers with the ability to access hard-to-reach system information so that operational problems can be solved quickly and accurately,” said Lou Leporace, Chief Technology Officer for Auspice. “The ability to respond proactively greatly improves service reliability and quality and ensures a superior customer experience.”
Auspice and JacobsRimell currently provide Service Assurance and Service Management and Provisioning solutions to Comcast’s network infrastructure. They are also integrated components of Cisco’s Broadband Local Integrated Services Solution (BLISS) framework, and their joint solution addressing the challenges of rolling out large scale, reliable and high quality VoIP solutions will be demonstrated during VON Boston September 19-22, 2005 at the Cisco Partner Pavilion, booth #915.
About Auspice
Auspice provides service assurance solutions that automate manual operation support processes for North America’s leading MSOs and communications service providers. Auspice solutions enable the development and deployment of custom solutions that monitor, integrate and correlate events across the entire infrastructure. Auspice applications enable real-time integration and automation of customers’ Network Operations Center (NOC), Customer Support, and Field Service operations to proactively manage all their IP-based broadband services.
Through the intelligent automation Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and improve the bottom line.
Founded in 1997, Auspice corporate headquarters are located in Framingham, MA.
About JacobsRimell
JacobsRimell (JR) is a leading provider of service management and provisioning solutions for broadband operators enabling them to support the continuous creation and delivery of residential and business products independently from underlying technologies. JR’s solution (APS™ ) is based on a unique, patented subscriber centric data model and allows operators to develop and manage multiple products and services simultaneously, (Voice, Video, Data and more) significantly increasing operational efficiencies.
Operators with JR’s solution can increase adoption rates by being able to create personalized and targeted offerings that can be subscribed to and turned on by customers themselves. With around 11 million customers in the world’s largest Cable MSO’s managed using JR’s solution, operational performance and scalability are proven.
Founded in 1997, JacobsRimell is headquartered in London with offices in the US, and Europe.. JacobsRimell is a privately held company financed by leading telecom venture capital firms Advent International, DN Capital, eTechnology VCT and Fidelity Ventures.
For more information, contact:
Alan Poon
Director of Marketing
Auspice Corporation
apoon@auspicecorp.com
Cheryl Gale / Liz Swenton
March Communications
Cheryl@marchpr.com / liz@marchpr.com
617-475-1571 / 617-475-1572
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO