News & Events
What's happening,
and where...
AUSPICEÆ AND COX SIGN SITE LICENSE AGREEMENT FOR DEVELOPMENT OF BROADBAND SERVICE OPERATIONS AUTOMATION SOLUTIONS
Cox to Use Auspice TLX® Platform to Develop and Deploy Advanced Network Operations Solutions for Voice, Video and High Speed Internet Services
Framingham, MA ― October 8, 2004 ― Auspice Corporation announced that it has signed a comprehensive software solution site license with Cox Communications, Inc. The agreement enables Cox, a leading cable multisystem operator (MSO), to fully utilize Auspiceís industry-leading TLX Real-Time Systems Integration and Operations Automation Platform to develop and deploy network operations automation solutions for its broadband services. The licensed technology provides Cox the ability to rapidly develop and deploy solutions to support strategic voice, video and data network operations initiatives. As well, it enables Cox to expand the scope of the Auspice TLX-based hybrid fiber coax (HFC) plant cross-service management solution that it started to deploy nationwide last year.
The agreement represents a key milestone in the companiesí growing relationship:
- Auspice will bring strategic operations automation technology to one of the most innovative MSOs ― Cox Communications;
- Cox will apply Auspiceís proven technology to manage its increasingly complex cable broadband network, reduce manual processes and help meet aggressive subscriber growth goals.
The agreement also underscores Auspiceís technology leadership commitment to MSOs, as the company expects that collaboration with Cox will contribute to the cable industryís overall understanding of how to reliably and efficiently deliver new multimedia services over converged cable networks.
Cox Communicationsí Network Planning, Engineering and Operations Group plans to use the TLX platform to develop and deploy operations automation solutions ó such as HFC plant monitoring, network surveillance and network performance and availability testing ó for voice-over-Internet Protocol (VoIP), high speed Internet access and digital video services. As with similarly deployed TLX-based solutions, the automation will enable Cox to dramatically reduce manual processes that operations- and network-support staff do to access, aggregate, correlate network health and service status and intelligently respond to conditions. The automation of these time-consuming, repetitive processes enables operations staff to proactively manage their networks and results in higher levels of service reliability and faster mean-time-to-repair.
ìBuilding on our success with the TLX-based application we deployed last year, weíre planning to develop and deploy an even wider range of operations automation applications,î said Debbie Simmons, Cox Communications Director of Network Services. ìWe expect the TLX platform to enable us to deploy these applications in record time, consistent with our previous experience. The platform will also enable us to translate our companyís technical expertise, working knowledge and operations processes into programmed logic for running our operations with a new level of efficiency. Ultimately, we expect this kind of automation to result in greater service reliability, performance and customer satisfaction.î
According to the agreement, the Cox Network Planning, Engineering and Operations Group will use the Auspice TLX MetaScriptô Development Environment (MDE) for developing and testing operations automation solutions. Cox will use the TLX Global Execution Environment (GEE) to deploy the solutions across its operations. Both the TLX MDE and the TLX GEE are fully distributable, linearly scalable environments that enable collaboration among distributed developers as well as operations automation across an unlimited number of network devices, servers, databases and applications.
ìUsing TLX, Cox will leverage its cable broadband expertise to deploy tools that will empower its employees to deliver the most reliable and best performing services to its subscriber base,î said Steven Birer, Auspice President and CEO. ìAs was the case with our collaboration in 2003, we expect our new strategic relationship with Cox will again break new ground and deliver leading-edge operations automation solutions for converged voice, video and data networks. We are committed to supporting Coxís business goals for multiservices by helping it launch the next generation of subscriber services with the next generation of support technology.î
About Auspice
Founded in 1997, Auspice, The Enterprise Control Company, is the first commercial developer
of an operations control software platform that enables enterprises and service providers to manage
disparate technology infrastructure in an orchestrated manner to dramatically improve operations
reliability and efficiency. With its roots in the modern-day manned space program, Auspice's TLX®
platform was originally developed for mission-critical and complex operational environments, such as the
International Space Station (for NASA), which are characterized by heterogeneous systems that demand
absolute reliability. Auspice is also the developer of the TLX-based OpsLogic™ Broadband Solution
Suite ó a set of integrated operations automation applications for broadband service providers.
Auspice TLX and Auspice OpsLogic applications are currently deployed at leading North American MSOs.
Visit www.auspicecorp.com.
For more information, contact:
David Hayward |
Auspice and TLX are registered trademarks and OpsLogic and VSM are trademarks of Auspice Corporation.
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO