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AUSPICE® CORPORATION LAUNCHES USERS GROUP
First Annual Users Conference Focuses on Business Impact of Auspice TLX®-Based Operations Automation Solutions, Best Practices for Network Operations Automation and Solution Development
Framingham, Mass. ― March 5, 2004 ― Auspice Corporation, a leading vendor of real-time systems integration and operations automation software and solutions for service providers, has launched a nationwide users group. To kick off the event, the company will host its inaugural users conference in Breckenridge, Colorado, from March 31 through April 2, 2004.
"With our TLX platform firmly positioned at the core of the leading service providers' network operations, we have an active and growing customer base ready to share their best practices ― an industry-wide community of developers and end-users," said Rick Berthold, Auspice CTO and Executive VP of Engineering. "With our customers actively expanding the use of our TLX platform for automating technicians' manual processes across their organizations, it is natural to take the next step in our corporate evolution and create a national users group. We maintain strategic relationships with our customer base and are actively promoting free exchange of ideas, collaboration and networking among operations, IT and engineering management and solution architects industry-wide."
Entitled "TLXchange," Auspice's first annual TLX users conference will enable Auspice's customer base of leading service providers to exchange their experiences with Auspice's TLX operations automation platform. The platform is used by these service providers to automate the full range of operations support staff functions ― from service provisioning and auditing, to event and threshold monitoring, event correlation, scope of problem and root cause analysis, proactive network health management and intelligent trouble ticketing. TLX-based solutions integrate and automate processes across service providers' existing business systems, operational support systems and network elements.
Through keynote presentations, case studies, break-out sessions and roundtable discussions, the event will address the following topics from senior business and technical management viewpoints:
- How TLX automation has positively impacted network support operations models, support organizations and the bottom line
- Customer requirements for future Auspice product functionality, training and support
- Best practices for automation solutions' architectural design
- Best practices for solution development project management
- Building an industry-wide collaborative community of TLX architects, developers and end-users
- New value from TLX: managing emerging services such as voice-over-Internet Protocol (VoIP), home networking (a.k.a., Cable Home Access), video-on-demand (VoD) and tiered services.
The March 31 through April 2 inaugural TLX users conference will held at Beaver Run in Breckenridge, CO, one of America's premier ski resorts and conference centers.
About Auspice
Founded in 1997, Auspice, The Enterprise Control Company, is the first commercial developer of an enterprise control software platform that enables enterprises and service providers to manage disparate technology infrastructure in an orchestrated manner to dramatically improve operations reliability and efficiency. With its roots in the modern-day manned space program, Auspice's TLX® platform was originally developed for mission-critical and complex operational environments, such as NASA and the International Space Station, which are characterized by heterogeneous systems that demand absolute reliability. Auspice is also the developer of the TLX-based OpsLogic™ Broadband Solution Suite ― a set of integrated operations automation applications for broadband service providers. The OpsLogic Solution Suite was developed on and can be extended with the Auspice TLX platform to meet the specific needs of individual service providers. Auspice TLX and Auspice OpsLogic applications are currently deployed at leading North American service providers. Visit www.auspicecorp.com.
For more information, contact:
| David Hayward Director of Marketing Auspice Corporation (508) 626-0033, Ext. 220 dhayward@auspicecorp.com |
Auspice and TLX are registered trademarks and OpsLogic is a trademark of Auspice Corporation.
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO