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AUSPICE® UNVEILS TWO NEXT-GENERATION AUTOMATED OSS SOLUTIONS FOR BROADBAND CABLE INDUSTRY
Company Demonstrates Advanced Management and Monitoring Solutions for Tiered Broadband Services and Cable Home Access
Anaheim, Calif. ― December 3, 2003 ― Today at the Western Show, Auspice Corporation, a leading provider of real-time operations automation software, unveiled two next-generation broadband cable operations automation solutions that will enable service providers to cost-effectively manage new residential broadband services, including tiered IP-based service levels and value-added home networking remote management services.
The two solutions are the newest members of Auspice's OpsLogic™ Broadband Solutions Suite, an integrated set of operations support system (OSS) solutions used by premier cable broadband service providers. The OpsLogic Suite is based on Auspice's industry-leading TLX® Real-Time Systems Integration and Operations Automation Platform, also used by premier service providers to build automated OSS solutions to match their unique environments and business practices.
New OpsLogic Solution for Tiered IP Services
Auspice today unveiled the OpsLogic Cable Modem Utilization Monitor, which gives service providers a powerful new tool for:
- Enabling subscriber-level IP service consumption monitoring for market analysis and tiered service creation
- Threshold monitoring for upselling service-level upgrades
- Accurate network resource capacity planning.
The Utilization Monitor performs:
- High-rate consumption per-modem polling for any IP-based, CMTS-attached service
- High-rate statistics calculation and threshold monitoring
- Comprehensive consumption plotting and reporting.
"This will be an important revenue-generating as well as cost-avoidance tool for MSOs," noted William Yan, Auspice's Executive VP of Sales and Business Development. "Packed with advanced utilization threshold features, it has the ability to create on-demand reports by market, submarket or individual CMTS ― even by CMTS multiservice card or individual subscriber ― at selectable units of time or date."
New OpsLogic Solution for Home Networking
Auspice also demonstrated today its new OpsLogic Service Visibility Portal (SVP) for Home Access service management. The new solution is an extension to Auspice's market-proven OpsLogic Service Visibility Portal, a solution used by major service providers' customer care representatives to solve customer-reported broadband service problems "on the spot."
The Home Access (HA) extension to the OpsLogic SVP solution enables:
- Remote assistance to troubleshoot and reconfigure an HA device/gateway if a subscriber cannot configure it or misconfigures it
- Value-added HA management services, such as gateway-connected device management.
The SVP for Home Access solution is designed for compliance with CableLabs' CableHome specification and is extensible for supporting home networking equipment vendors' proprietary specifications and cable providers' unique, nonstandard requirements.
The solution enables remote management of:
- Network-connected devices
- Firewalls
- Parental controls
- Wireless functions.
"Using the powerful feature of TLX, we can integrate and deploy the Home Access manager with any broadband provider's environment in weeks," noted Yan. "Not only is it built to comply with CableLabs' CableHome specs, but it is easily extended to handle any vendor's home gateway equipment or any provider's unique business and operations practices."
About Auspice
Founded in 1997, Auspice, The Enterprise Control Company, is the first commercial developer of an enterprise control software platform that enables enterprises and service providers to manage disparate technology infrastructure in an orchestrated manner to dramatically improve operations reliability and efficiency. With its roots in the modern-day manned space program, Auspice’s TLX platform was originally developed for mission-critical and complex operational environments, such as the International Space Station (for NASA), which are characterized by heterogeneous systems that demand absolute reliability. Auspice is also the developer of the TLX-based OpsLogic Broadband Solution Suite — a set of integrated operations automation applications for broadband service providers. The OpsLogic Solution Suite was developed on and can be extended with the Auspice TLX platform to meet the specific needs of individual service providers. Auspice TLX and Auspice OpsLogic applications are currently deployed at leading North American service providers. Visit www.auspicecorp.com.
For more information, contact:
| David Hayward Director of Marketing Auspice Corporation (508) 626-0033, Ext. 220 dhayward@auspicecorp.com |
Auspice and TLX are registered trademarks and OpsLogic is a trademark of Auspice Corporation.
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO